Privacy Policy

Last Updated: February 15, 2026

1. Introduction

Welcome to Car Dorx. We are a social automotive agency that provides specialized marketing and communication services to automotive dealers (“Clients”). This Privacy Policy explains how Car Dorx (“we,” “us,” or “our”) collects, uses, and discloses information.

This policy applies to:

• Information collected from visitors to our website, CarDorx.com (the “Site”).
• Information we process on behalf of our Clients in the course of providing our services, including social media management, advertising, and customer engagement services.

Our services often involve acting as a service provider (or “data processor”) for our Clients, who are the primary data controllers of their customer information. This policy also outlines our role and responsibilities in that capacity, particularly concerning data processed through third-party platforms like Meta (Facebook).

2. Information We Collect

We collect information in two primary ways: directly from you when you use our Site, and on behalf of our Clients when we provide our services.

Information Collected from Site Visitors

When you visit CarDorx.com, we may collect the following information:

• Personal Information You Provide: If you use our “Contact Us” form, we collect personal identifiers such as your name, email address, and any other information you choose to provide in your message.
• Usage Data: We may automatically collect information about your device and how you interact with our Site, such as your IP address, browser type, and pages visited. This is typically done through cookies and similar tracking technologies.

Information Processed on Behalf of Our Clients

As a service provider to automotive dealers, we manage their social media presence and advertising campaigns. In this role, we process information about our Clients’ current and potential customers. This information is primarily collected and processed within third-party platforms, such as Meta (Facebook).

The data we process includes:

• Ad Campaign Data: Performance metrics of advertising campaigns, such as impressions, clicks, and engagement. This data is often aggregated and anonymized.
• User Engagement Data: Information about how users interact with our Clients’ Facebook Pages and ads, including comments, shares, and messages.
• Lead Form Data: If a user submits a lead form through an ad we manage, we process the information they provide (e.g., name, email, phone number) on behalf of our Client.

3. How We Use Your Information

Our use of information depends on its source and purpose.

Use of Site Visitor Information

• To respond to your inquiries and communicate with you.
• To operate, maintain, and improve our Site and services.
• To analyze trends and usage of the Site.

Use of Information Processed for Clients

• To provide, manage, and execute the social media and advertising services requested by our Clients.
• To analyze and report on the performance of advertising campaigns to our Clients.
• To manage our Clients’ online communities and respond to user engagement on their behalf.

4. How We Share Your Information

We do not sell your personal information. We may share information under the following circumstances:

• With Our Clients: Information collected on behalf of a specific Client (e.g., through their ad campaigns) is shared directly with that Client.
• With Service Providers: We may share information with third-party vendors and service providers who assist us in operating our business. For example, we use platforms like Meta to run ad campaigns.
• For Legal Reasons: We may disclose information if required by law or in response to a valid legal process, such as a court order or government request.

5. Third-Party Services (Meta Platforms)

Our services are deeply integrated with Meta Platforms, Inc. (Facebook, Instagram). When we manage ad campaigns or Pages for our Clients, we are using Meta’s services. Any data collected through these platforms is subject to Meta’s own Privacy Policy. We act as a service provider to our Clients, and our access to data within Meta’s ecosystem is governed by our agreements with our Clients and our compliance with Meta’s terms of service.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect the information we process from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

If you are a visitor to our Site, you can opt-out of certain data collection, such as by managing cookies in your browser settings.

If your information has been processed by us on behalf of one of our automotive dealer Clients, that Client is the data controller. To exercise your rights regarding your personal data (such as access, correction, or deletion), please contact the dealership directly.

8. Children’s Privacy

Our services and our Site are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact form on our website, https://www.cardorx.com/contact.